Slowness in Tallie

Incident Report for Tallie

Resolved

This incident has been resolved. We appreciate your patience while we worked through to resolve it. Thank you.
Posted Feb 07, 2024 - 11:16 PST

Monitoring

We have identified and fixed the issue that was slowing the queue processing. We will continue to monitor the queues and will respond to any build up if occurs. Thank you for your patience.
Posted Feb 06, 2024 - 14:54 PST

Update

Receipts uploads are processing and the backlog has cleared. We are continuing to investigate the CSV uploads. Thank you for your patience while we look into this issue.
Posted Feb 05, 2024 - 10:55 PST

Update

We are continuing to investigate this issue.
Posted Feb 05, 2024 - 08:53 PST

Investigating

We are investigating a performance issue with uploads, impacting receipt and CSV upload.
Posted Feb 05, 2024 - 08:28 PST
This incident affected: Tallie Web App, iOS Mobile App, and Android Mobile App.