Update - We are continuing to investigate this issue.
Jan 13, 11:00 PST
Investigating - We have received a number of reports of a degradation of service in our third party aggregated connections for Brex cards. This means that new connections may fail to connect, and existing connections may stop receiving new transactions. We are working with our aggregator partner to resume service, though this may take some time.
Resolved -
Our partner is reporting that the impacted connections are functional now. If you're still experiencing issues connecting your credit cards, please reach out to us at support@tallie.com.
Oct 16, 12:37 PDT
Identified -
Some of our third party aggregator connections are currently experiencing a service disruption. Impacted financial institutions include Bank of America, American Express, Chase, Wells Fargo and Citibank. If you are having trouble connecting your bank and need transactions in Tallie ASAP, you can use our statement upload functionality: https://help.tallie.com/hc/en-us/articles/360001451614-Multi-Card-Statement-Upload. For the full list of currently affected financial institutions, go to https://status.finicity.com/
Oct 16, 09:52 PDT