Update - We are continuing to investigate this issue.
Jan 13, 11:00 PST
Investigating - We have received a number of reports of a degradation of service in our third party aggregated connections for Brex cards. This means that new connections may fail to connect, and existing connections may stop receiving new transactions. We are working with our aggregator partner to resume service, though this may take some time.
Resolved -
The backlog of requests that caused the degraded performance has cleared, and all systems should be back to operational. We will continue to monitor and look to provide a fix that will mitigate the risk of this occurring again in the future.
Jun 10, 16:50 PDT
Monitoring -
A backlog of requests in the service that handles exports has accumulated and is currently being worked through. Our expectation is that this will resolve itself in the coming hours. We will continue to monitor the situation and look to provide a fix that will mitigate the risk of this occurring in the future. Our recommendation, if possible, is to delay exporting any additional reports to your accounting system until this queue of requests is worked through and the status of this incident is marked resolved.
Jun 10, 16:25 PDT
Completed -
The scheduled maintenance has been completed.
Jun 5, 01:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 19:30 PDT
Scheduled -
Our partner Bill.com will be performing system maintenance on the evening of Friday, June 4, 2021. During the hours of 7:30pm - 1:00am PT, syncing and exporting between Tallie and Bill.com will be unavailable until their maintenance window is complete. There will be no Tallie downtime.
Jun 2, 15:56 PDT