Monitoring - In recent days we have had some success with the Chase credit card aggregation connections and we are hopeful this is a sign for a longer term fix. We will continue to monitor in the coming days.
Nov 13, 10:15 PST
Identified - We have received a number of reports of a degradation of service in our third party aggregated connections for Chase credit cards. This means that new connections may fail to connect. We are working with our aggregator partners to resume service, though this may take some time. The impact of this issue is limited to new connections only -- existing Chase credit card connections are not affected.
Resolved -
Due to a configuration issue, it appears that from time to time the Chat button has been missing from the help.tallie.com support site. We have resolved the configuration and now promise continual access to either an online Chat Support Agent or a quick method of submitting a case if an agent is unavailable. Happy chatting!
Nov 13, 10:06 PST